Simple Pricing, No Surprises

We believe in fair, transparent pricing. No hidden fees, no pressure to buy something you don't need, just honest help at a fair price.

Given the nature of our business, sometimes what seems like a straightforward problem is actually more complicated than we first thought. Sometimes a very frustrating problem turns out to have an easy solution instead. We will always be upfront and honest about what we think it will take to solve a problem, and we will keep you updated along the way if anything changes.

For common, predictable services, we offer a flat rate. For those that require a deeper dive or with less predictable timelines, we will work on a per-hour basis

  • $100

    Includes analyzing one computer to make sure everything is running as it should be and to perform small tweaks to help it perform its best.

  • $85

    Includes one computer, phone, tablet, or television, or another device such as a smart doorbell (Ring doorbell cameras and others), thermostats, security cameras, or smart assistants (like Alexa or Google Assistant).

  • $125

    Includes running software that checks for and deletes harmful files and programs on your computer and demonstrating how to periodically run the software yourself to prevent future recurrences.

  • $60

    Includes diagnosing and resolving issues with your printer—wireless or connected—or your home Internet connection.

  • Organization: $60/hour (1 hour minimum)

    Includes working with you to sort through photos or files on your computer to help get you organized and decluttered. Can also include helping to delete old or useless files to help you stay organized and keep your device running smoothly.

    Digitizing physical media:
    $20/VHS tape
    Photographs: Pricing on a case-by-case basis

    Digitizing photos and videos takes them from their physical form and makes them easy to share online with friends and family. We can also take old family movies or other VHS tapes and convert them to DVD, or upload them to sharing platforms such as YouTube so that you can view them on the computer or share them with loved ones. This service may require off-site work, as the digitization process can take a long time.

  • $60/hour (1 hour minimum)

    Includes working with you to learn more about your device and its capabilities. This could include helping you reconnect to emails or social media accounts you have been having trouble with, or helping you learn a new social media platform or environment.

    We can help you learn how to access digital materials from the library, or help you understand your smart television and what it has to offer to you. We can help you learn to listen to audio books on your phone, tablet, or computer, or how to organize your online bill payments to save on stamps and checks and ensure that your accounts are paid on time, or even to connect with your health care online patient portal.

    If you are in the market for a new computer, tablet, or cell phone, we can discuss your needs and what you hope to get out of it, then help you pick the best option for you — no pushy salespeople working on commission trying to steer you to the latest and greatest, just commonsense suggestions based on what you want from the technology.

    If you have a less well-defined problem and just need general computer or device diagnosis and repair, that would fall under this category as well.